Our practice hours are 7am to 7pm, Monday through Friday.
You can make appointments with us by booking online on this page, by calling us on (02) 5335 6666, or by coming in to see our receptionists on Level 2 of the Bloomfield Medical Centre.
Standard appointment times are 7am – 7pm. If you feel you need more time with your Doctor, please book an extended appointment and let reception staff know if this is required.
We will make every effort for you to see your preferred GP. Where this is not possible, we will offer another Doctor. Where possible, please try to make routine appointments in advance.
If you are a new patient to the practice, please arrive a few minutes early to your appointment to allow time for you to fill in a personal details and emergency contacts form.
During your initial consultation, please let your treating Doctor know of any cultural or religious background that needs to be considered throughout our treatment.
Please present your identification upon arrival of all of your appointments with us. Proof of identification includes your Medicare card or Drivers Licence. It is essential that we see your proof of identification at reception before your appointment to ensure that the correct patient is booked in and arriving.
If there is an urgent problem please let us know so that we can see you as soon as possible. If there are no appointments available there will always be a doctor or nurse to speak to so that the appropriate treatment is given. Our policy is to see all sick children on the day requested.
If patients are unable to attend an appointment, we appreciate as much notice as possible to cancel and reschedule the appointment. In some circumstances a non- attendance fee may be charged.
We are a teaching practice and as such you may be asked for permission to have a medical student or GP trainee sit in on a consultation. Refusal will in no way impact on your care.
We make an effort to keep delays to a minimum.
However, sometimes emergencies arise or consultations take longer than expected. When this happens, our reception staff will let you know if there is a longer than expected waiting time.
Home visits are available for regular patients of the practice whose condition prevents them from attending the surgery.
Please ring in the morning so that a visit can be arranged. As it is better to diagnose and treat in the surgery we ask you to come to the surgery if possible.
Our office hours are between 7am and 7pm Monday to Friday. If you require urgent medical attention outside these hours please present to Orange Health Service Emergency department or in an emergency please call 000.
Your Doctor will seek your permission to be included on our reminder system and the State / and Federal reminder systems / register.
We may issue you with a reminder / recall notice from time to time via sms message (unless specifically requested by the patient to be removed from our sms messaging service), offering you preventative health services appropriate to your care.
If you do not wish to be part of this system please let your doctor know.
If patients are unable to attend an appointment, we appreciate as much notice as possible to cancel and reschedule the appointment. In some circumstances a non-attendance fee may be charged.